Hi
For certain symbols, the fonts are different in Word and Aspose when converting to PDF.
We found that copying and pasting the character into Notepad and then pasting it back into Word again and converting it to PDF fixes the problem.
However, it was not possible to determine what was causing this.
We would appreciate an investigation into the cause, as we will need an explanation of what caused this.
best regards.
the problem that copying and pasting into a memo pad fixes.docx (13.7 KB)
the problem that copying and pasting into a memo pad fixes.docx(Aspose).pdf (23.9 KB)
the problem that copying and pasting into a memo pad fixes.docx(Office).pdf (96.3 KB)
@Mishiki
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): WORDSNET-27021
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
We have noted that the issue is now Open. thank you.
According to the policy, we will respond on a first-come, first-served basis, but at the moment, how long will it take?
We would be grateful if you could confirm this for us.
@Mishiki The issue is currently in the queue for analysis. So at the moment we cannot provide you any estimates. once analysis is done we will be able to provide you more information or a fix.
The issues you have found earlier (filed as WORDSNET-27021) have been fixed in this Aspose.Words for .NET 24.6 update also available on NuGet.
Noted.
Thank you for contacting us.
We will share the results again after the test.
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Sorry for the delay in contacting you.
We have confirmed that this has been corrected.
Thank you for your correspondence.
We look forward to working with you in the future.
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