pdftest.zip (206.7 KB)
We are trying to convert the attached .docx to a .pdf. However, the footer gets merged with part of the body. It does not happened if it was directly saved as a PDF, through Word. I have seen previous issues, and was fixed in a later version. However, we are using the version Aspose.Word.19.6 but still the issue exists.
We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-21234 . You will be notified via this forum thread once this issue is resolved.
We apologize for your inconvenience.
Hi Guys, Any idea when this will be fixed?
We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. Our developers work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.
Currently, your issue is under analysis phase. Once our product team completes the analysis of your issue, we will then be able to provide you an estimate.
This is a bug in the system, and we are not asking a change. In this case, don’t you have a priority option to fix the issues? Or did you mean you have many bugs, so that this bug is at the bottom of the list?
You reported this issue in free support forum and it will be treated with normal priority. To speed up the progress of issue’s resolution, we suggest you please check our paid support policies from following link.
Paid Support Policies
We will inform you via this forum thread once there is an update available on this issue.
@prponline The issue have been analyzed. The reason for the issue is incorrect height allocated for the column. Because of that content does not wrap to the next page and is rendered above footer.
Footer has floating table and it’s height does not seem to account for it, hence height of column content is greater than it should be.
As a workaround you can do this table inline.
Thanks for your responses. I will try the workaround, and see how it goes.
I was not aware, that we have to pay, to fix a bug.
No, you have not to pay us to fix bugs. But some issues just cannot be fixed fast. We apologize for inconvenience.