Formatting Issue when converting from word to PDF

I am having a problem when I convert a word document to a pdf. The word document will convert to PDF, but it does not look like the original document, some of the words are running together. Is there a fix for this and if so where can I get it. I am attaching the word document and PDF document. Please any information on this would be helpful. I am trying to upload the PDF file but it seems like this forum will only allow the user to upload one document, so if you need the PDF file please let me know I will create another post.

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Best regards.