Frames color mixup after odt to doc conversion

Aspose.Words Product Family
1

Hello,

I have a document with a red frame border in the header and no border on another frames in the page and the footer : after conversion the 3 frames have red borders !
Is it a bug ?
I can provide a sample ODT file if needed.

Regards.

2

@laurentguiraud

Can you please provide the version of Aspose.Words you are using and any specific code you are using for the conversion?

3

I guess the last one, I reproduce the issue with Aspose online

4

@laurentguiraud Could you please attach your input and output documents here for testing? We will check the issue and provide you more information.

5

Here it is, thank you !
input_output.zip (19,9 Ko)

6

@laurentguiraud
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): WORDSNET-27412

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

7

Thank you !
Is there a way to follow the internal ticket or I have to wait and read upcoming release notes ?

8

@laurentguiraud You can see status of the issue at the bottom of this page. Also, once the issue is resolved we will notify you in this forum thread.

9

Thank you for your answers !

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