Getting Error while Save PDF document

Aspose.PDF Product Family
1

Team,

Getting below error while open and save the pdf document.

System.IO.IOException: ‘The process cannot access the file ‘\Vgeudevsch02\fsvgv5dev\Temp\test.pdf’ because it is being used by another process.’

Code used below:
string strPDFFile = @“D:\Temp\test.pdf”;
Aspose.Pdf.Document pdfDocument2 = new Aspose.Pdf.Document(strPDFFile);
pdfDocument2.Save(pdfDocument2.FileName);

Reference input PDF document is not able to upload here. file size is large.

How to resolve this issue?

2

@Selvam_Shanmugam

Please try to upload the PDF file to Google Drive and share the link with us. We will test the scenario in our environment and address it accordingly.

4

@asad.ali , kindly share your share path to upload pdf document.

5

@Selvam_Shanmugam

There is no specific path. You can please upload yourself and share the public link to download the file.

6

@asad.ali ,

Find the below FTP details to download the PDF document. (use WinScp software to download the file)

ftps://ftp.valgenesis.net

User Name: Aspose

Password: @$p053#0627

7

@Selvam_Shanmugam

We are downloading the file and will get back to you after testing the case.

8

@asad.ali, get a chance to verify this with provided pdf document? any update

9

@Selvam_Shanmugam

We are looking into it and will respond shortly. Please spare us little time.

10

@Selvam_Shanmugam

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-57562

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

11

Hi @asad.ali, any update on the ticket.

12

@Selvam_Shanmugam

Regretfully, the ticket hasn’t been resolved yet due to other pending issues in the queue. Nevertheless, we have recorded your concerns and will surely inform you as soon as we make some progress towards ticket resolution. Please be patient and spare us some time.

We are sorry for the inconvenience.