Getting "Service Unavailable: Back-end server is at capacity- StatusCode=503" error from api.aspose.com

Aspose.Words Product Family
1

We are getting following error when calling https://api.aspose.com/v1.1 for word. This is our production server and we have a Sales Deadline for today. Users cannot create contracts and submit them for the deadline. This is very critical and we need this fixed ASAP.

Status=Service Unavailable: Back-end server is at capacity, StatusCode=503

Now we are getting a different error. What is going on guys?

The HTTP resource that matches the request URI
http://api.aspose.com/v1.1/words/Call_Tracking_Document-Media_New_Contract_03312017_1490980907455.docx/SaveAs?storage=tpco.salesnet.contracts.prod&folder=00D300000006EAaEAM/0013900001Y3jTtAAJ&appSID=258D5F96-A150-4EE0-9643-BD0017FC9E62&signature=g2JEoGbfDmSJuQ0IEe2XgVmvUPs

2

Hi,

The Aspose for Cloud service was down for 25 minutes on Friday, that’s why you had to face the first issue. We’re looking into the second issue you reported and will get back to you shortly.

Sorry for the trouble.
Regards,

3

Hello Hemant8,

Thank you for getting in touch with Aspose.Support. We have not been able to reproduce your error at our end. This might mean this was caused by the service been down temporarily on Friday.

Please get back to us if you still experience the issue.

Thank You

Mateen Sajjad
Aspose - File Format APIs

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