Header and footer lost after DOC/DOCX to PDF conversion using JAVA

beralex · January 16, 2020, 11:03am

Good afternoon!

When converting text from doc / docx to PDF, page footers disappear on some pages. Example in the screenshot below:

On the previous page in PDF, headers are displayed correctly
On the current page in PDF, the headers disappear
There are headers on the current page in WORD (This is one header for the previous and current page)

Please help me figure out what this is related to.EXAMPLE.png (27.8 KB)

tahir.manzoor · December 23, 2019, 5:57pm

Could you please attach your input Word document here for testing? We will investigate the issue on our side and provide you more information.

beralex · January 9, 2020, 11:01am

The theme not actual

tahir.manzoor · January 9, 2020, 4:44pm

@beralex

Unfortunately, it is difficult to say what the problem is without document and code example. Please share your document and code example for testing. Thanks for your cooperation.

beralex · January 10, 2020, 1:01pm

Good afternoon!
The problem was resolved by updating Aspose.Words to version 20.1 (see https://forum.aspose.com/t/when-converting-doc-docx-to-pdf-the-source-document-does-not-match-the- result-obtained-during-the-conversion / 207395)
Thank you for your response to my request.

tahir.manzoor · January 10, 2020, 3:49pm

@beralex

It is nice to hear from you that your problem has been solved. Please feel free to ask if you have any question about Aspose.Words, we will be happy to help you.