Hello, the customer has some issues while using it. Please help 2025-4-9

Aspose.Cells Product Family
1

Hello, the customer has some issues while using it. Please help,

The screenshot shows a misplaced annotation. How should I handle it?
Hello, the customer is preparing to make a purchase but has encountered some technical issues.

The customer tried aspose cells. NET version, both v25.3 and v24, but the problem of shape conversion misalignment has always existed.

May I ask how to handle it?
temp4cj.jpg (80.5 KB)

temp4cj (1).jpg (70.4 KB)

2

@kkevin2

Can you please provide more details about the specific issues the customer is facing with Aspose.Cells, and clarify what you mean by ‘shape conversion misalignment’?

3

@kkevin2
Would you like to provide you sample file and runnable test code? We will check it soon.

4

@kkevin2
Through further research, we found that the screenshot you provided is the same as this post.

We have created a ticket CELLSNET-58173. We are still working hard to research and solve the issue. Once there is an update, we will notify you promptly.

5

Yes, it’s the same question.

6

@kkevin2
Thank you for your feedback and confirmation. We will notify you promptly once there are any updates.

7

@kkevin2
Your issue has been resolved. You can refer to the previous post for more information.