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Help! aspose.word for java 18.4 docxToHtml .tif image error

image.png (10.2 KB)
and
docx To doc .tif image error
image.png (100.9 KB)

thanks!
code:
image.png (11.4 KB)

@654272282,

Thanks for your inquiry. Please note that Aspose.Words for Java depends upon the Java Advanced Imaging (JAI) package from Oracle in order to process some image formats such as TIFF. Please install JAI and ImageIO on the operating system to avoid this exception.

If you still face problem, please ZIP and attach your input Word document here for testing. We will investigate the issue and provide you more information on it.