HTML conversion to PDF throws exception for Chinese

Aspose.PDF Product Family
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1

Hello,

While trying to convert html files containing Chinese characters to PDFs using Aspose,
we managed to find an issue with the handling of a character.

Consider the character:
“、” U+3001 Ideographic Comma Unicode Character (compart.com)

If we have only the Arial font on the docker image, the html can be converted to a pdf doc.
If we have Arial and Microsoft_JhengHei, the conversion fails with “Times New Roman” not found error

Adding the SimHei font containing the missing char does not seem to affect the outcome.

Here is a minimal working code demo for Visual Studio using docker.
Contains Readme file with short instructions.

Update:
To make matters more complicated, if you instead remove the COPY statements for the fonst and instead do
RUN apt -y install ttf-mscorefonts-installer
you will get a null reference exception.

Any help would be appreciated,
Thank you

2

@RobertRaicuJB

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-57205

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

Hello,

Could I get an estimate or timeline for when this ticket could be picked up?

Thank you

4

@RobertRaicuJB

We are afraid that we cannot share any ETA at the moment as investigation of the ticket is not yet completed. We will prioritize the ticket on first come first serve basis and as soon as we have some updates about its resolution or ETA, we will share via this forum thread. Please spare us some time.

We are sorry for the inconvenience.