HTML to PDF conversion sometimes hangs or times out

Aspose.PDF Product Family
1

We are using the HTML to PDF functionality to generate printable PDF reports and once deploying to our server we were getting spikes of 100% CPU usage and occasionally the user trying to generate a PDF report would receive a timeout error. We disabled Aspose report generation, and the CPU is back to normal performance and usage.

We built a local console test application to see if we could find anything that I am including here. The first thing that jumped out to me is that the first instance always takes longer, so that could be the issue when it is running on a server with IIS, but I don’t know any way to resolve that.

Could we get some feedback on this on if there are any known issues? Are there any performance improvements that we could make?

TestAspose-ForumPost (2).zip (221.7 KB)

3

@chadg
Let me investigate a bit this issue, I’ll write you as soon as possible

4

@chadg
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-58396

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

Thank you for your patience
I found no direct ways to speed up perfomance, therefore I added task to development team for explanation
I’ll notify you in case of any updates