HTML to PDF - the thread remains in a Running state while instantiating the Document, causing the entire process to hang

@alexey.noskov
Thank you for your response! I have an issue with Aspose.PDF that I’d like to consult about. According to the demo code for HTML to PDF conversion on the official website, the thread remains in a Running state while instantiating the Document, causing the entire process to hang.

"http-nio-8080-exec-4" #35 daemon prio=5 os_prio=0 cpu=203687.50ms elapsed=439.11s tid=0x000001f9db59a8f0 nid=0x3094 runnable  [0x000000638e0f7000]
   java.lang.Thread.State: RUNNABLE
        at com.aspose.pdf.internal.ms.System.Collections.Generic.ld$lI.lI(Unknown Source)
        at com.aspose.pdf.internal.ms.System.Collections.Generic.lf.containsKey(Unknown Source)
        at com.aspose.pdf.internal.l44n.lf.lI(Unknown Source)
        at com.aspose.pdf.internal.l44n.lI.lu(Unknown Source)
        at com.aspose.pdf.internal.l43l.l0j.l4h(Unknown Source)
        at com.aspose.pdf.internal.l46p.lI.lt(Unknown Source)

The code executes and never stop while instantiating the Document:

import com.aspose.pdf.*;
.....

            // Load HTML file
            HtmlLoadOptions htmlLoadOptions = new HtmlLoadOptions(baseDir);
            // Enable/Disable font embedding
            htmlLoadOptions.setEmbedFonts(true);
            // Set Print or Screen mode
            htmlLoadOptions.setHtmlMediaType(HtmlMediaType.Print);


            // Initialize document object
            logger.info("Creating Document");
            pdfDocument = new Document(baseDir + inputHtmlPath, htmlLoadOptions);

            // Save the PDF to the output file
            logger.info("Saving Document");
            pdfDocument.save(baseDir + outputPdfPath);
            pdfDocument.close();

The version of the package is aspose-pdf-24.9-jdk17.jar.
Can you please look into this and suggest?
Thanks!

@Ergolus

Can you please share your sample HTML in .zip format with us as well? We will test the scenario in our environment and address it accordingly.

@asad.ali
Sure, Here I attached the sample HTML and source code.
All docs.zip (32.7 KB)

Thank you for your help!

@Ergolus

We are checking it and will get back to you shortly.

@Ergolus

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFJAVA-44445

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.