HTML to Word blank on Mac

Aspose.HTML Product Family
1

We downloaded exported Word docx document on Mac and it looks blank. No problem with the same document on windows.
image.png (76.1 KB)

2

@alex.mokrushyn

Are you using the API with a valid or 30 days free temporary license? Also, please make sure that all Windows fonts are properly installed in the system. If issue still persists, please share your sample HTML with us so that we can investigate accordingly.

3

We have OEM license. Is it possible embed font into exported word document. We don’t have problem with pdf on Mac from the same htmll

4

@alex.mokrushyn

Please try to use below code snippet to set fonts path and let us know if you are still noticing the issue. Please share your sample HTML with us as well:

string[] fontsFolders = { "/fontFolder/" };

var configuration = new Configuration();
var userAgentService = configuration.GetService<IUserAgentService>();
userAgentService.FontsSettings.SetFontsLookupFolders(fontsFolders, true);