Image is removed by converting docx to pdf

Aspose.Words Product Family
1

input_and_result.zip (244.9 KB)

We have an issue while converting a docx-file into pdf with Aspose.Words Version 17.10.
The docx-file contains an image overlayed by a rotated texfield. After converting to pdf, the image is removed and only the rotated textfield is contained in the pdf.

Both files, input and result, are attached.

Below the Code which is used to convert the docx-file into pdf.

using (var inputStream = new MemoryStream(input))
{
	var document = new Aspose.Words.Document(inputStream);

	using (var outputStream = new MemoryStream())
	{
		document.Save(outputStream, Aspose.Words.SaveFormat.Pdf);
		return outputStream.ToArray();
	}
}

If you have any further questions to reproduce the issue, please let me know.

2

@cvranken,

Thanks for your inquiry. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-16202. You will be notified via this forum thread once this issue is resolved. We apologize for your inconvenience.

Could you please share the Java version that you are using at your end? Thanks for your cooperation.

3

Is there any progress or a fix in the latest Aspose version?

4

@cvranken

Thanks for your inquiry. We try our best to deal with every customer request in a timely fashion, we unfortunately cannot guarantee a delivery date to every customer issue. We work on issues on a first come, first served basis. We feel this is the fairest and most appropriate way to satisfy the needs of the majority of our customers.

We regret to share with you that your issue has been postponed. We will inform you via this forum thread once there is any update available on this issue.

You reported this issue in free support forum and it will be treated with normal priority. To speed up the progress of issue’s resolution, we suggest you please check our paid support policies from following link.
Paid Support Policies

5

A post was split to a new topic: Images do not render in PDF

6

The issues you have found earlier (filed as WORDSNET-16202) have been fixed in this Aspose.Words for Java 24.11 update.