Hello,
I have a document with text that has a drop shadow with WordArt. It used to convert normally, but since we upgraded to version 23.9, part of the text no longer converts as it did before.
Before:
After:
Best regards
It sounds like you’re experiencing issues with the conversion of WordArt text with drop shadows after upgrading to version 23.9. This can occur due to changes in how certain features are rendered in newer versions.
Cause: The issue likely stems from updates in the rendering engine that affect how WordArt and its effects are processed.
Solution: To troubleshoot this issue, I recommend the following steps:
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Check Release Notes: Review the release notes for version 23.9 to identify any known issues or changes related to WordArt or text rendering that might impact your document.
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Test with Different Formats: Save the document in various formats (e.g., DOCX, PDF) to determine if the issue persists across all formats or is specific to one.
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Adjust Rendering Options: If you are using specific rendering options, try adjusting them. Experiment with different settings for text rendering or shadow effects to see if that resolves the issue.
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Revert to Previous Version: If the issue is critical, consider reverting to the previous version where the conversion worked correctly until a fix is implemented.
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Contact Support: If the problem continues, reach out to Aspose support with specific details about your document and the issues you’re encountering for further assistance.
Next Steps: Please follow the recommended steps and let me know if you need further assistance or if there’s anything else I can help with. I’m here to help!
@stephane.moinard Could you please attach your problematic input and output documents here for testing? We will check the issue and provide you more information. Unfortunately, screenshots do not give enough information for analysis.
Hello,
You have the document before and after transformation
Before.docx (120,5 Ko)
After.pdf (117,3 Ko)
@stephane.moinard The problem occurs be cause PdfA1 compliance does not support transparency. Please consider using PdfA2 compliance instead:
Document doc = new Document(@"C:\Temp\in.docx");
PdfSaveOptions opt = new PdfSaveOptions();
opt.Compliance = PdfCompliance.PdfA2a;
doc.Save(@"C:\Temp\out.pdf", opt);
out.pdf (401.9 KB)
PdfA1 is obsolete: PDF/A-1 have significant limitations which are removed in PDF/A-2.