Hi,
I am looking for a bit of support populating AcroForms with Aspose.PDF. Attached are the original form and the output after iterating all fields and attempting to set a value using the code below.
The first 8 fields in the document accept a MaxLen of 1 and are populated with numbers however the values are not saved (except for field 5). the next 2 date combos are all MaxLen 1 Textboxes but only the first and and thirteenth are set).
Inspecting the field in a breakpoint does not reveal anything unusual.
Original : SH01_V7.0.pdf (673.8 KB)
Result : filltest4.pdf (952.4 KB)
Code :
public string Welcome()
{
string r = "";
// Load PDF
Document doc = new Document("C:\\path\\SH01_V7.0.pdf");
int i = 0;
foreach (Field formField in doc.Form)
{
TextBoxField field = doc.Form[formField.PartialName] as TextBoxField;
string v = i.ToString();
if (field.MaxLen > 0)
{
v = v.Substring(0, field.MaxLen);
}
formField.Value = v;
r += $"Field {i} Name : {field.PartialName}\n";
r += $"Value : {field.Value}\n";
i++;
}
doc.Save("C:\\path\\filltest4.pdf");
return $"Welcome!\n{r}";
}
@DannyOND
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): PDFNET-56946
You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.
Thanks!
I appreciate creating the ticket, I was really wondering if anyone could recreate my issue?
The documentation is not verbose and there’s a number of settings in an AcroForm Text field including event handlers and javascript. It’s not out of the question that there’s something wrong with my pdf document or if I’m just not seeing a setting or some sort of validation or something?
I appreciate the link to paid support, we are existing licence holders for Aspose.Word so we are evaluating Aspose.Pdf and others (which did populate all fields btw, I won’t name names!) to handle our requirement for parsing AcroForms. Once we get the POC out the way we may well upgrade our sub however this is our first concept test.
@DannyOND
Such type of documents that you shared may surely have internal JavaScript defined that executes when you interact with the document physically in Adobe Reader or similar software. We are afraid that executing JS while filling form field is still something that we are working on to implement in our API. Therefore, this ticket was created for the analysis of your document.
Secondly, the paid support link is post as per the policy and the reply was system generated when we attached the ticket to this forum thread. Nevertheless, we will surely inform you here as soon as some progress is made towards ticket resolution. Please be patient and spare us some time.
We are sorry for the inconvenience.
No problem, thanks for taking the time to look and for coming back to me!
I appricaite your comment regarding Javascript however I have opened the document in Adobe Acrobat and checked its fields, there is no formatting, validation or any option set other than the 1 character limit.
The first 8 fields in the form are identical in every way but only the 5th one works!
Hope this helps.
@DannyOND
Thanks for sharing further information and your findings. Yes, we have already recreated the issue of fields not getting filled. Every information shared and discussed here has been logged with the ticket. We will let you know as soon as the ticket is resolved.
Hi,
Is there any update on this? I appreciate its not a priority paid support issue but this is blocking us potentially purchasing a licence. If we can’t determine what’s wrong and/or resolve we will have to source alternatives.
Thanks
Danny
@DannyOND
We do understand your concerns and have recorded them under the ticket as well. We will try to review the ticket as soon as we can as per our policies and schedule. As soon as we make some progress, we will inform you via this forum thread. We apologize for the inconvenience caused.
Hi, I appreciate your position on free support, however we are now in a position to make a decision on what library to use to fill out pdf forms. We are already using Aspose.Word to great effect in our workflows and this bug is the only thing blocking us from selecting you.
If we do proceed to purchase a licence is there a way to expedite this issue?
Our main concern id that if the plugin does repeatedly miss or skip fields unpredictably its not fit for purpose of handling our documents. If its some issue with the document (unlikely, works with other libraries and in Adobe) or compatibility somehow that we might be able to workaround that removes the blocker but we do need your input on this.
@DannyOND
The resolution time of the issue is not dependent upon whether you have license or not. It depends upon the support model whether it is logged under free or paid support.
Furthermore, we have logged your concerns along with the ticket and mentioned every bit of information discussed here. We will try to come up with an ETA as soon as the ticket is fully investigated and will share with you here. We apologize for the inconvenience.
Hi there,
Its been 4 months, I wonder if there has been any investigation or resolution to this issue?
Sorry to chase, it is blocking some feature development for us.
@DannyOND
We really regret to inform that no progress has been made yet towards ticket resolution as there are other pending issues in the queue. We have already recorded your concerns and will surely inform you once we make some progress in this regard. We apologize for the inconvenience.
Can you estimate how long it might take to address this? We have completed our evaluation a while ago and this bug is the only thing blocking us purchasing an Aspose.Pdf licence
@DannyOND
Please allow us to discuss this matter internally first and once we can share some certain timeline, we will inform you. Please spare us some time.