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Incorrect parsing during OCR operation

I have a very simple “Hello World” example, which the library is unable to parse. I mean the parsed text is incorrect. I see in some of the posts that parsing deteriorates if DPI is lower than 300.

We do not have an option of increasing the DPI. Is there anything else that can be done?
image.png (485 Bytes)

I am attaching an image file, which only has “Hello World” but OCR results in garbage characters.


Thanks for contacting support.

An enhancement ticket as OCR-581 has been logged in our issue tracking system for extracting text from images having lower DPI. Ticket has been associated with your post so that you will receive notification once it is resolved. We will let you know in case additional updates are available regarding ticket resolution. Please be patient and spare us little time.

We are sorry for the inconvenience.