Installing Aspose Slides

dww · March 13, 2014, 6:10pm

Hi Aspose,

I’m trying to install Aspose Slides on my Reporting Services Environment.

Our environment is Windows 8 Server

SQL Server 2012
SSRS 2012

All are deployed on the same machine, however the install location is not the default of c:\program files…

I tried installing version 4.11 from the MSI first and it failed so I followed the instructions here taking the dll file from the universal folder in the 4.11 zip file. Even after a reboot I’ve not had success (got an error message that read “The attempt to connect to the report server
failed. Check your connection information and that the report server is a
compatible version.”

I’m wondering if there are different requirements for SSRS 2012 in comparison to 2008.

If we can successfully trial this we will most likely end up purchasing. So any help would be greatly appreciated.

owais.ahmad · March 14, 2014, 1:26am

Hi Daniel,

Thank you for considering Aspose.

Please make sure that your SSRS 2012 is installed properly and working fine. You can uninstall Aspose.Slides for Reporting Service (don’t re-install it, just uninstall) and try to connect with report server and check if default export to PDF or Tiff is working. Also, please share the screenshot of error message you are getting when installing Aspose.Slides for Reporting Services using the msi. We will further look into your issue abased on your feedback regarding the above.

Sorry for the inconvenience,

dww · March 14, 2014, 4:44am

Hi Owais,

Thanks for the suggestion. I have rolled back the install of Aspose.Slides and the reporting services works. It exports to TIFF and PDF without any hassles. I’m not the admin of the server but from what I recall the MSI attempted to install then it gave a message indicating that the install failed and we would need to manually install Aspose.Slides. I will attempt to get a screenshot by attempting to reinstall with the MSI on Monday. If you have any suggestions in the meantime that would be greatly appreciated.

Thanks,

Dan

owais.ahmad · March 14, 2014, 11:34am

Hi Daniel,

Thank you for the confirmation regarding my above queries.

I will setup similar environment as yours and will test both MSI and Manual installation processes to reproduce the issue. Please spare us some time to perform these tests.

Sorry for the inconvenience,

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dww · March 18, 2014, 8:22pm

Hi Owais,

I have attempted to install via the MSI received the same error message as last time (see attachment).

I attempted the manual install with several of the various dll files in the MSI and the zip file provided on your site. The config file was updated per the instructions previously mentioned, however still nothing seemed to work.

As a final effort we were about to uninstall via the MSI and instead tried the repair option. This seems to have worked to get things working.

If you’re able to make sense of the error message that would be greatly appreciated, but for now I can confirm that we do appear to have things working.

Thanks

Dan

owais.ahmad · March 19, 2014, 4:06am

Hi Dan,

I am glad to know that Aspose.Slides for Reporting Services is working fine at your end now.

Regarding the error, we will further look into it and get back to you. It would be better if you can share the log file with us as well from the location mentioned in the error message. This will help in investigation of the issue.

Thanks & Regards,