During the process of converting a 4 MB PDF containing 15 pages to TIFF format using my API, it appears that a significant amount of memory was consumed, with a total usage of 1.1 GB. Despite disposing of all resources, the container continued to utilize around 500MB in the background. Upon further investigation, it became clear that there was a memory leakage issue, which surfaced after repeated attempts to execute the same routine. Is there any solution to optimize memory usage?
Would you kindly share your sample PDF file along with the code snippet and docker file for our reference? We will test the scenario in our environment and address it accordingly.
I will prepare separate version for testing soon.
Sure, please take your time and share the requested information with us. We will further proceed to assist you accordingly.
Where is part of our previous conversation with description of the issues and registered ticket number?
" An issue as PDFNET-54018 has been logged in our issue tracking system to further analyze this case. We will look into its details and keep you posted with the status of its correction. Please be patient and spare us some time." - for Example. What am I doing wrong ? Why don’t I see our previous messages?
We apologize for the inconvenience. Due to some technical faults and server downtime, we lost some of the posts in our forum. Nevertheless, the details provided by you have already been recorded and saved with the ticket. The ticket is associated with this thread and we will provide you updates once some progress is made towards its resolution.
We again apologize for the inconvenience.