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Issue Saving Email To Pdf

Aspose.Email Product Family
#1

Cannot save properly the following file to PDF:
https://www.dropbox.com/s/9owfisj9k0pxqns/Great%20deals!.msg?dl=0

This is the output for the operation:
https://www.dropbox.com/s/kew663capo4goyt/Great%20deals!.msg.Pdf?dl=0

As you can see some extraneous html is at the top of the PDF

This is the code to reproduce the problem:

    string filename = @"C:\disco\Great deals!.msg";
    MailMessage eml = MailMessage.Load(filename);
    MemoryStream memoryStream = new MemoryStream();
    eml.Save(memoryStream, SaveOptions.DefaultMhtml);
    var document = new Document(memoryStream, new Aspose.Words.LoadOptions { LoadFormat = LoadFormat.Mhtml });
    document.Save(filename +".Pdf", SaveFormat.Pdf);
1 Like
#2

@PeteLee,

We were able to reproduce the issue that you reported. We have logged a ticket in our issue tracking system as EMAILNET-39168 to investigate it further. We will update you here as soon as additional information is available.

#3

The issues you have found earlier (filed as EMAILNET-39168) have been fixed in this update. This message was posted using BugNotificationTool from Downloads module by MuzammilKhan

#4

Hello thanks for fixing part of the problem, but we have a variant where we save the Email
as a PDF with no headers and we still have the extraneous HTML included in the PDF in that case.

Please see below a snipped to reproduce the problem

        string filename = @"C:\disco\Great deals!.msg";
        MailMessage eml = MailMessage.Load(filename);
        MemoryStream memoryStream = new MemoryStream();
        **eml.Save(memoryStream, new MhtSaveOptions() {MhtFormatOptions = MhtFormatOptions.None});**
        var document = new Aspose.Words.Document(memoryStream, new Aspose.Words.LoadOptions { LoadFormat = Aspose.Words.LoadFormat.Mhtml });
        document.Save(filename + ".Pdf", Aspose.Words.SaveFormat.Pdf);
#5

@PeteLee,

Thank you for your feedback.
We were able to reproduce the issue that you reported. We have logged the details against the ticket EMAILNET-39168 for further investigation. We will update you here as soon as additional information is available.

#6

Hello,
wanted to ask if there was any update on this issue.
The follow-up issue was logged on a closed issue, so I am not sure if I will get notification when the problem will be resolved

1 Like
#7

@PeteLee,

I regret to share that at present there are no updates available for the status of the issue. We request for your patience and will get back to you with feedback as soon as possible.