Issue while try to edit the word file on "Microsoft Word Online" created by Aspose.PDF


#22

Can you please provide update related to it???
its now more than 6 months.


#23

PLEASE HELP!!
Can please provide update on the reported issue?


#24

@Hiral201092

I am afraid that the ticket reported by you, PDFNET-43320, is still pending for analysis. The product team has been busy with other high priority issues. However, we have recorded your concerns and have intimated relevant team. We really appreciate your patience and comprehension in this regard.

However, if this issue is a blocker for you then you may consider subscribing for Paid Support, where issues are used to be investigated with higher priority. Our customers, who have paid support subscription, report their issue there which are meant to be investigated urgently. For further information, please visit Paid Support FAQ.


#25

Is there any update related to this issue?


#26

@Hiral201092

Thank you for getting back to us.

We are afraid PDFNET-43320 is still pending for investigations owing to some previously logged and critical tickets. We have recorded your concerns and have escalated its priority to next level. It will be scheduled soon. We appreciate your patience in this regard.