Issue with converting rtf-file to PDF

Aspose.Words Product Family
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1

Hi there,
I have found an issue when trying to convert a rtf-file to PDF using aspose.words for java version 20.9.
As you can see in the screenshots below, there is an extreme margin between the top of the page and the header, when converting with aspose.words.
Screenshot of the PDF converted in aspose: converted_in_aspose.png (27.0 KB)
Screenshot of the PDF converted in word: converted_in_word.png (26.8 KB)

This is the Code I’m using to convert the file:

Document tmpDoc = new Document(dir + "original.rtf");

com.aspose.words.PdfSaveOptions tmpSaveOptions = new com.aspose.words.PdfSaveOptions(){};

tmpDoc.save(dir + "original_converted_in_aspose.pdf", tmpSaveOptions);

When converting bigger documents, this space causes issues with page-numbering.

zip-archive with original rtf-file, and both PDFs: files.zip (187.7 KB)

Looking forward to your answers,
Clemens

2

@ClemensMeier

We have tested the scenario and managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-22218. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

Thanks for the fast answer.