Hello!
We are trying to convert tiff files with T4/Group3 Fax Images compression type to PDF and resulted PDFs
are coming as sets of blank pages. We are using Java Aspose API.
Aspose interprets the image as an array of white pixels upon decoding its bits.
Any hints how to address it?
@selperin Could you please attach the problematic TIFF here for testing? We will check it an provide you more information.
Also, please note, Aspose.Words itself does not parse TIFF files. Java Advanced Imaging (JAI) are used to support TIFF images. TIFF images are not supported by Java 8 and earlier. For TIFF support in older Java environments, Aspose.Words for Java depends on the Java Advanced Imaging (JAI) package from Oracle. At the moment, the latest available version of JAI is 1.1.3.
You can get more detailed information about dependencies on the documentation page.
Thanks for replying Alexey! Unfortunatelly, I can’t upload the sample files as they contain patient information - HIPAA restriction.
One more piece of info - the image converter program uses 2 Aspose libraries - image and words.
Any other hints?
@selperin Unfortunately, it is difficult to say what the problem is without the problematic image. Please note, it is safe to attach files in the forum, attachments are visible only to you as a topic starter and to Aspose staff.
Thanks for sharing this info, the problem is that if I edit tiff file with any graphical editor to remove patient info and save the file - then the problem is gone and I can see the content of tif file in IrfanViewer
@selperin Thank you for additional information. But, as i have mentioned, there is no way to analyze the problem without a problematic image.