Hi @Amjad_Sahi,
I tried your fix and it still crashes for me, both when saving to a memory stream and
to a file. The example file I gave you earlier can be used to reproduce the issue.
You are right, the issue is not resolved using the latest fix/version as I tested. I have reopened your issue again. We will look into it soon.
Once we have any new information, we will let you know.
Could you please open the demo project to test with latest fix.
Let us know if you still find the issue.
Yes, the issue is still present, which isn’t surprising since it’s the same file you
sent me before. If it’s any help I’m using Visual Studio 2016 (16.7.7).
It works on some machines while on other machines it does not work (same as yours). Let us evaluate your issue further and we will get back to you soon.
Could you please test the demo in VS2017 or 2019 (version no. should be < 16.5.4) and let us know your results.
This is unfortunately not possible. Our entire codebase, including all sub-modules,
are built using 16.7.7 and changing this would require a lot of work. I can’t help but
wondering what kind of change in the C++ libraries/runtime from 16.5.4 -> 16.7.7 do
you presume is affecting your code in such a way?
We updated our VS2019 version to the latest version(16.8.2) which also works fine on our end. Could you upgrade to latest version and let us know your feedback.
I just tried compiling the example code with 16.8.2 and it still crasches. From what I can
see there are no real runtime changes in Microsofts C++ compiler 16.7.7 -> 16.8.2 so the
result seems reasonable.
@patjep,
I have tested the scenario in Window 7 VM and Visual Studio 2019 Enterprise version 16.8.2. It is observed that the latest version 20.7.1 crashes. We have logged this information with the ticket and will share our feedback after detailed analysis.
20.7.0.png (327.1 KB)
20.7.1.png (310.6 KB)
Have you tried using the Visual C++ 2019 compiler? From what I can see from your settings
you are using the compiler from Visual C++ 2017, which might affect the results.
@patjep,
Yes, same behavior is observed with Visual Studio 2019 compiler and logged with the ticket.
20.7.1 With VS 2019 v142.png (320.3 KB)
Any news regarding this issue? Its a serious issue for us and we can’t release our software with this kind of instability issues.
We found on Win8 and Win7 OS the crashing issue happen. We are investigating and debugging your issue and hopefully it will be fixed in the next week early. What is is your environment, please elaborate?
Sorry for the delay and any inconvenience caused!
I’m running Windows 10 x64, more specifically version 20H2. But I have seen the issues on earlier versions of Windows 10 as well.
I have run into more crashes when calling Aspose::Cells::Drawing::IShape::ToImage(). I think it’s reasonable to assume it’s the same kind of crash issue. I’ll report more details if your next patch doesn’t fix the issue.
Thanks for the enviorment details.
We have made significant progress towards the resolution of your posted issue. You may expect the fix on Monday/Tuesday (next week).
Alright, also, you may post new threads for your newer issues (one thread should define single issue, this will be easier to manage and resolve issues).
It’s a relief to know that you’re close to a solution as this is escalating into a severe issue for us. I’ll make sure to verify the fix as soon as you have uploaded it.
Sure, and you are welcome.