Issue with MS2010 PPTX convert into PDF at Oracle Application Server

Aspose.Slides Product Family
1

Hi,

We are using the Aspose software (Java) for converting the 2010 PPTX to PDF convertion. We have deployed the Application at Oracle Application server and it's not converting into the PDF file.the same application tested as standalone in Solarius environment , it's working fine. If deploy it in Oracle Application server it's not working. Used the below mentioned code.

PresentationEx pptx = new PresentationEx(pptFilePath);

pptx.save(pdfFilePath, com.aspose.slides.export.SaveFormat.PDF);

This is very urgent and needs to be resolved ASAP. Please let me know,if you need any other details.

Regards,

Aravind

2

Hi Aravind,

Can you please share the presentation file for further investigation please.

Thanks and Regards,

3

Hi Mudassir,

It's not working for all MS2010 PPTX files. if deploy this application in Oracle Application server,it's not working. It's working fine for old version files(2003,2007).

Regards,

Aravind

4

Hi, Could you please resolve the issue ASAP? We have a priority support and the invoice number is 100825104731. We have to move to production next week.

Thanks

Aravind

5

Hi Aravind,

We will be really obliged if you may please share the source presentation to reproduce the issue shared by you on our end and then we will be able to add that in our issue tracking system for further investigation and resolution. Secondly, if you wish to use your priority support option then please add a thread in Aspose.Priority.Support forum.

Thanks and Regards,