Issue with PDF conversion of graphics element (text glow and text color inside boxes with gradient)

Aspose.Words Product Family
,
1

Dear Aspose support,
please consider the attached docx document
test_graphics.docx (558.7 KB)

and try a PDF conversion (we are currently using Aspose for Java 24.11). This is the result we get:
test_graphics.docx.pdf (494.4 KB)

You can notice 2 issues:

  1. On page 1, there are text elements with a glow effect, which is not rendered in the output. (This issue has lower priority in our perspective).
  2. On page 2 you may notice a small square box with gradient background and black text inside. In the PDF output the text is rendered white. (This issue has higher priority in our perspective).

Thanks for your support and feedback,
Best Regards

2

@fabrizio.vaglia

  1. As I can see glow effect is rendered on my side:
    out_java.pdf (491.1 KB)

  2. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

    Issue ID(s): WORDSNET-27656

    You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

3

Hello,
regarding point 1, did you use some specific setting or save format to be able to get the glow effect?

Thank you
BR

4

@fabrizio.vaglia I used the following simple code for conversion:

Document doc = new Document("C:\\Temp\\in.docx");
doc.save("C:\\Temp\\out_java.pdf");