Issue with processing Pdf documents - letters are jumbled

We have an issue with your software when processing this specific Pdf file attached to the ticket. The file name that is being processed is Generated PDF Document.pdf. The document wording is all in the correct place. However, when your software is used to process the document, the wording in the document is jumbled. For example, the wording in the Account Balance section and the Question about your bill section.

I have attached to generated outputted Pdf file named XcelEnergy.pdf which shows the generated output with the jumbled wording in the document.

We would like to know what can be done to get this specific PDF to process successful with Aspose.

XcelEnerry-Output-Aspose.pdf (767.3 KB)
Generated PDF Document2 .pdf (1.6 MB)


Thanks for contacting support.

Would you kindly share the code snippet with which you are processing the PDF document as we need a bit more information to test the scenario in our environment.