Issues with search pop

Aspose.Cells Product Family
1

Defect | On clicking the search icon and moving , the search pop up keeps on moving and unable to click on any button on search pop up.

Pause GIF image.gif (2.1 MB)

2

@sarathepiq

It appears you are encountering an issue with the search pop-up in your application, where it moves unexpectedly and prevents interaction with buttons. This behavior may be related to the rendering or positioning of the pop-up in the user interface.

To troubleshoot this issue, consider the following steps:

  1. Check CSS Styles: Review the CSS styles applied to the search pop-up. Look for properties such as position, top, left, or transform that may be affecting its placement and causing it to reposition unexpectedly.

  2. Event Handling: Ensure that the event listeners for both the search icon and the pop-up are implemented correctly. Conflicting events could lead to erratic movement of the pop-up.

  3. Z-Index: Verify that the z-index of the pop-up is set correctly, ensuring it appears above other elements and remains clickable.

  4. Debugging: Utilize browser developer tools to inspect the pop-up element. Check for any JavaScript errors that may occur when you attempt to interact with it.

If the issue persists, please provide additional details about your implementation or share a minimal reproducible example to facilitate further diagnosis.

3

@sarathepiq,

Thank you for sharing the screenshot.

I tried testing the scenario but was unable to replicate the issue. It seems the problem might be related to a specific Excel file or certain steps required to reproduce it. Could you kindly provide more details? Sharing a sample Excel file along with a detailed demonstration video would greatly help us in reproducing the issue on our end. Additionally, could you let us know the version of Aspose.Cells.GridJs you are currently using?

4

I am adding the file and gif file , it’s happend in aspose demo site only.
Pause GIF image.gif (2.1 MB)

testtt000000000002 (1).zip (10.3 KB)

5

@sarathepiq,

Thanks for the template Excel file and GIF image.

We require thorough evaluation of your mentioned issue regarding Search tool. We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): CELLSGRIDJS-1927

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.

6

@sarathepiq,

We wanted to inform you that we have thoroughly tested your scenario using the provided resource file across multiple machines. However, we were unable to reproduce the issue you described while using the online editor app. As a result, the current status of the ticket is marked as “Won’t Fix.” This is because, without being able to replicate the issue, we are unable to implement a fix. Thank you for your understanding.