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Japenese encoding Issue

We have some Japenese excel files that don't seem to be able to extract text properly.

We discussed this issue over the phone, and got an NDA in place and all that. I need an email where I can send the files that demonstrate the issue.

Does this problem occurs on only one cell? If it's only a problem in one cell, it may be an evaluation limitation. Please check .

If this problem occurs on more than on cell, please send your Excel file and sample code to . I will check it ASAP.