Hi,
running into problems that 9.7.1 works on HPUX but 10+ does not. I need the update to 10+ because 9.7.1 has OutOfMemory problems and pages that cannot be converted to png/jpg. In Linux/MacOS it works fine but on HPUX it stuck for every page to convert (creates one 0 byte file). This is for all pdf files not a special type of pdf files
Hi Christoph,
Thanks for using our API’s.
I
have logged the above stated issue in our issue tracking system as PDFNEWJAVA-35061 as an investigation ticket. We will investigate this
problem in details and will keep you updated on the status of a correction. <o:p></o:p>
We
apologize for your inconvenience.
Hi Nayyer Shahbaz,
do you have any updates regarding this issue?
Thanks in advance!
Hi Christoph,
Thanks for your patience.
As we recently have been able to notice this issue, so its is still pending for review, as the team has been busy fixing previously reported issues. As soon as we have made some definite progress towards its resolution, we will let you know.
Hi Christoph,
The product team has started investigating earlier reported issue and they need answer for following queries.
- JDK version
- source file for testing
- code snippet.
- amount of heap memory available for the application.
Hi,
- JDK version
will follow soon.
HP-UX 11.23
- source file for testing
on HPUX with 10.x+ versions all documents are affected. They appear as 0 byte files where the stream gets never closed. The library stucks somehow.
- code snippet.
See attachment
- amount of heap memory available for the application.
I think I tried it with 1GB. But in fact it does not matter because I tried the same document with the same settings with all versions I have from you that were available a week ago (9.7.1, 10.0, 10.1, 10.2, 10.3, 10.4, 10.4.1).
Hi,
JDK Verison: java 1.7.0.6
Hi Christoph,
Thanks for sharing the details.
The information has been associated with earlier reported issue and in case we need any further information, we will let you know.
The issues you have found earlier (filed as PDFNEWJAVA-35061) have been fixed in Aspose.Pdf for Java 12.0.0.
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