Layer missing after PDF conversion to TIFF

Aspose.PDF Product Family
1

I am using the following code to convert from PDF to TIFF, and the resulting TIFF is missing the data from the layer called G-ANNO-TTLB-EROS. I have tried adjusting the resolution and using different CompressionType and ColorDepth.


//set output filename
string convertedTif = ;

//open document
Aspose.Pdf.Document originalDoc = new Aspose.Pdf.Document();

//create Resolution object
Aspose.Pdf.Devices.Resolution resolution = new Aspose.Pdf.Devices.Resolution(300);
//create TiffSettings object
Aspose.Pdf.Devices.TiffSettings tiffSettings = new Aspose.Pdf.Devices.TiffSettings();
tiffSettings.Compression = Aspose.Pdf.Devices.CompressionType.None;
tiffSettings.Shape = Aspose.Pdf.Devices.ShapeType.Landscape;
tiffSettings.Depth = Aspose.Pdf.Devices.ColorDepth.Default;
tiffSettings.SkipBlankPages = false;
//create TIFF device
Aspose.Pdf.Devices.TiffDevice tiffDevice = new Aspose.Pdf.Devices.TiffDevice(resolution, tiffSettings);
//convert a particular page and save the image to stream
tiffDevice.Process(originalDoc, convertedTif);
originalDoc.Dispose();
2

Hi Paul,


Thanks for contacting support.

Please share the resource file, so that we can test the conversion at our end. We are sorry for this inconvenience.
3

The resource file is attached.


Thanks!
4

Hi Paul,


Thanks for sharing the resource file.

I
have tested the scenario and I am able to reproduce the same problem. For the
sake of correction, I have logged it in our issue tracking system as PDFNEWNET-37787. We will
investigate this issue in details and will keep you updated on the status of a
correction. <o:p></o:p>

We apologize for your inconvenience.

5

Thank you for logging this issue. Do you have any updates on the status?


We have another example of this issue. In this case, it does not appear to be a specific layer, but rather, the majority of the document that is missing. I have attached the resource file for this new example.
6
Hi Paul,

bhyatt2:
Thank you for logging this issue. Do you have any updates on the status?



Thanks for your inquiry. I am afraid we have recently noticed the issue and it is pending for investigation due to the issues already under investigation.We will notify you as soon as we made some significant progress towards issue resolution.

Thanks for your patience and cooperation.

Best Regards,
7
Hi Paul

bhyatt2:
We have another example of this issue. In this case, it does not appear to be a specific layer, but rather, the majority of the document that is missing. I have attached the resource file for this new example.

Thanks for your inquiry. We have tested the scenario using your shared document with Aspose.Pdf for .NET 9.8.0 and managed to reproduce the issue. We have logged a ticket PDFNEWNET-37834 in our issue tracking system for further investigation and resolution. We will notify you as soon as it is resolved.

We are sorry for the inconvenience caused.

Best Regards,

8

Are there any updates on this issue?

9

Hi Paul,


Thanks for your patience.

I am afraid both issues reported earlier as still pending for review as we recently have noticed these issues. However as soon as we have made some definite progress towards their resolution, we will update you within this forum thread. We are sorry for this delay and inconvenience.
10

The issues you have found earlier (filed as PDFNEWNET-37787) have been fixed in Aspose.Pdf for .NET 16.10.0.

This message was posted using Notification2Forum from Downloads module by Aspose Notifier.
11

@bhyatt2

Thanks for your patience.

We are pleased to inform you that earlier reported issue PDFNET-37834, has been resolved in latest version Aspose.Pdf for .NET 17.12. Please try using the latest release version and in case you face any issue, please feel free to contact us.