License install in python - not valid product

Aspose.Email Product Family
, ,
1

Hi,
I have a ubuntu machine.
After the purchase of the aspose.email for python and receive the email with the license file “Aspose.Email.Python.NET.lic”. I followed the documentation steps:

  1. Pip installation trough command line:
    pip install Aspose.Email-for-Python-via-NET

  2. Copy license file to:
    “lib/python3.8/site-packages/aspose/assemblies/email/”

  3. Run in jupyter notebook:
    import aspose.email
    license = aspose.email.License()
    license.set_license(“Aspose.Email.Python.NET.lic”)

Error message:
“----> 3 license.set_license(“Aspose.Email.Python.NET.lic”)
RuntimeError: Proxy error(InvalidOperationException): Failed to set license. Details: The license is not valid for this product.”

Can you help me?

Your angry paying costumer,
Carlos Pinto

2

Hello @carpinto,

Take our appoligies for the inconvenience.

We’ve already been informed about the problem and promise to fix it in the coming version of the product. It is going to be published within a couple of days.

Thanks for understanding and patience.

3

Hi @margarita.samodurova,

Is it possible to be more specific about the number of days needed to solve the problem?
Next week we will have a project that will need your python library. Do you have any alternative solution?

Thank you for the reply.
Carlos Pinto

4

Hello @carpinto,

We have already published a new 23.5 version, please try it.

5

It worked.
@margarita.samodurova, thank you for your support.

6

You’re welcome @carpinto!

If you have any further questions, please, feel free to contact us.