License issue not valid

Hi,
We renewed our asp.net Aspose Word license in June 2023. But we are getting “Invalid license signature. Please make sure the license file was not modified.”
We are using Aspose.Words 17.5 version. Please help

@cio-20.ntsb.gov Usually such issue occurs when a new license is used with old version of Aspose.Words (pre 17.10.0 version). You should use your old license with the old version of Aspose.Words and new license with the new version.
Please note you can use the old license with the old version of Aspose.Words perpetually.

Thanks Alex. We are still using the old license in Production. We did not change anything in Production. Aspose word stopped working from yesterday.

@cio-20.ntsb.gov You wrote

We renewed our asp.net Aspose Word license in June 2023.

Could you please check what is the expiration date of your license? Just open it using notepad and check the following tags:

<SubscriptionExpiry>20220218</SubscriptionExpiry>

It means that you can free upgrade to version of Aspose.Words published before 02/18/2022.

If you are still using the old license SubscriptionExpiry should be something like this 2017MMDD or 2018MMDD.

20240610

@cio-20.ntsb.gov It looks like you are using a new license with old version of Aspose.Words. You should either update Aspose.Words or use old license file with old version of Aspose.Words.

Sorry. I gave the details for lic which I downloaded today.

Production version does not have any entry for subscription

License lic and the dll component packages are completely different. Aspose is flexible. They don’t make you to upgrade or annual renew.

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Thanks license is working now.

Getting another error

because it is being used by another process.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

@cio-20.ntsb.gov It is perfect that you managed to resolve the problem. Please feel free to ask in case of any other issues. We will be glad to help you.