Hi,
We’re using Aspose .Words to convert Word documents to PDFs reliably. Unfortunately, we’re running into an issue where unwanted line spacing seems to be added to our PDF documents randomly. Using the same document, I can see this behavior occurring about once in every 100 tries. It seems to occur randomly, and isn’t reliably reproduce-able.
Off the bat, has anyone seen anything like this? I can supply example documents if need be. Our code is fairly simple and doesn’t try to manipulate the word document at all prior to converting to PDF.
@dellnermcn,
To ensure a timely and accurate response, please ZIP and attach the following resources here for testing:
- Your simplified input document
- Aspose.Words 18.11 generated output document showing the undesired behavior
- Your expected document showing the correct output. You can create expected document by using MS Word.
- Please also create a standalone simple console application (source code without compilation errors) that helps us to reproduce your current problem on our end and attach it here for testing. Please do not include Aspose.Words DLL/JAR files in it to reduce the file size.
- Any additional steps that you think might be required to reproduce this issue on our end.
As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation