Load and Save of PDF leads to Exception

Hello,

if we simply load and save the attached PDF with Aspose, an exception will be thrown.
See attachments.

Kind Regards,
Andy

PDF:
https://dfxspace.digitalfabrix.de/public/download-shares/zeOEvV9DvYS7qOcz2BkBYfJ9juziQK64

Screenshot Exception:
Exception.png (44,3 KB)

@AStelzner

Hello Andy,

I understand that you’re facing an exception while trying to load and save a PDF using Aspose. To assist you better, I recommend the following troubleshooting steps:

  1. Check PDF Compatibility: Verify that the PDF file is not corrupted and is compatible with the version of Aspose.PDF you are using.

  2. Update Aspose Library: Ensure you are using the latest version of the Aspose.PDF library, as updates often include important bug fixes and enhancements.

  3. Review Exception Details: If possible, please provide the exact exception message or stack trace. This information is crucial for diagnosing the issue effectively.

  4. Share Sample Code: If you can share the code snippet you are using to load and save the PDF, it may help identify any potential issues.

If the problem continues, consider reaching out to the Aspose support forum with the exception details and your code for more targeted assistance.

Best regards.

Everything checked:

  • we using the latest version (25.9.0)
  • simple code sample see screenshot
  • exception see other screenshot

@AStelzner,

Thank you for sharing the details. Since your query/issue involves Aspose.PDF (as indicated by the screenshot of the code/exception you provided), I will forward your thread to the appropriate category. A member of our Aspose.PDF team will review your issue using the provided PDF file and assist you soon.

1 Like

@AStelzner

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): PDFNET-60823

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.