Losing attachments when using MailMessage.Load

[Cas_Acct]

Hello,

I am loading a mail message (in msg format) using MailMessage.Load as a Stream, i.e.

MailMessage message = MailMessage.Load(stream, MessageFormat.Msg);

When the mail message was converted to the stream it had an attachment (PDF document). However, after the Load() method the reconstructed message does not have any attachments.

I have attached a copy of the email that is causing this problem.

I am using .NET v4.0 and Aspose v5.4.

I would appreciate if this could be investigated.

regards

Ronnie

[saqib.razzaq]

Hi Ronnie,

Thanks for you inquiry.

I have tested this file with v5.7 at my end with MailMessage class. The PDF file is not coming in the MailMessage.Attachments collection. However, I could see it in the LinkedResources collection and was able to save using the below example code:

MailMessage msg = MailMessage.Load(@“FW Conservative Party Conference Information.msg”, MessageFormat.Msg);
foreach (LinkedResource resource in msg.LinkedResources)
{
Console.WriteLine("Resource: " + resource.ContentId + " - " + resource.ContentType.MediaType);
switch (resource.ContentType.MediaType)
{
case “application/pdf”:
resource.Save(resource.ContentId + “.pdf”);
Console.WriteLine(“Saved pdf”);
continue;
default:
resource.Save(resource.ContentId);
continue;
}
}

I will get back to you with some more information why it is not coming in the Attachments collection. Sorry for the inconvenience.

[Cas_Acct]

Hi Saqib,

Thank you for your response.

The problem with the work around is that linked resources do not have the file name. I require the original file name of the attachment to persist it to a data store.

Have you discovered the reason why the attachment is not in the Attachments collection?

kind regards

Ronnie

[saqib.razzaq]

Hello Ronnie,

We are looking into the reason why it is missing from the Attachments collection and also a way to get the file name from the linked resource. I have also logged an issue for this in our system (ID: 20786) and will get back to you when these issues will be resolved. Sorry for the inconvenience.

[Cas_Acct]

Hello Saqib,

Re: ID 20786

Thank you for the update.

1. Have the developers informed you about the ETA?

2. Do you have any information why that particular email lost its attachments?

I have a customer who requires a fix for this issue; therefore, any information would be appreciated.

[saqib.razzaq]

Hi Ronnie,

This issue has been included in this week’s schedule. Hopefully, I will have some updated information or solution by the end of this week.