Mail merge with mustache fails depending on template version

Aspose.Words Product Family
1

Hi,


We have some legacy Word documents (MS Word Version unknown), that we want to use for MailMerge with aspose.

We’re using a custom IMailMergeDataSource and IMailMergeDataSourceRoot to get the data from our business objects.

If we add the mustache expressions with MS Word Professional 2010, we get an infinite loop because getChildDataSource() is called with the same element. If we use MS Word Business 2013 to add the exprssions, everything works as expected.

Is this a known issue or more general, what Versions of MS Office are supported by Aspose.Words for Java?

Regards
2

Hi Michael,


Thanks for your inquiry. Aspose.Words supports both Word 2010 and 2013. However, to ensure a timely and accurate response, please attach the following resources here for testing:

  • Your template Word documents created using MS Word 2010 and 2013
  • Source code to be able to reproduce the issue on our end

As soon as you get these pieces of information ready, we’ll start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip them and Click ‘Reply’ button that will bring you to the ‘reply page’ and there at the bottom you can include any attachments with that post by clicking the ‘Add/Update’ button.

Best regards,
3

Thanks Awais,


I got some news on that. It’s not related to the MS Word Version. Unfortunately, I cannot provide neither code nor documents due to confidentiality issues.

Currently, it seems to be a plattform issue. I can run my code sucessfully on an Linux based system, but executing exactely the same code base on a windows system causes the infinite loop.

Btw: I’m using Aspose.Words 13.8.0
4
Hi Michael,

Thanks for your inquiry. Please upgrade to the latest version of Aspose.Words 15.1.0 from the following link:
http://www.aspose.com/community/files/72/java-components/aspose.words-for-java/default.aspx

In case the problem still remains, please send the required resources to my e-mail (to reproduce the issue on our end) as described here:
https://forum.aspose.com/t/how-to-send-license-file-to-support-team/225542

Best regards,