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Mail Recipient is not supporting in Aspose Word

Hi Team,

We are using Aspose Word API to generate the Merge document. Currently we are using Aspose.Word version 13.12.0.0. We have document template configured with mail recipient (to, cc, subject) values and some merge fields. Generated the word document with the help of Aspose API by passing the template and merging the fields. But after open the document recipient values are lost (Tried with latest 16.4.0 jars). Please let us know is it possible to generate the document recipient values?

Thanks
Suryakala
Hi Suryakala,

Thanks for your inquiry. To ensure a timely and accurate response, please attach the following resources here for testing:

  • Your input Word document.
  • Please attach the output Word file that shows the undesired behavior.
  • Please create a standalone Java application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.

As soon as you get these pieces of information ready, we'll start investigation into your issue and provide you more information. Thanks for your cooperation.

PS: To attach these resources, please zip them and Click 'Reply' button that will bring you to the 'reply page' and there at the bottom you can include any attachments with that post by clicking the 'Add/Update' button.

Hi Team,


I have attached the required files in a ZIP file. Below find the name of the files,

1) Input Document - Mail_Recipient_Template.doc
2) Output Document - Generated_Document
3) Sample Standalone Java applicaiton - Mail_Recipient_Is_Not_Supporting_In_Aspose_Word.java

To enable mail recipient, check the below URL.

https://support.microsoft.com/en-ca/kb/290936.

Thanks,
Suryakala.
Hi Suryakala,

Thanks for sharing the detail. We have tested the scenario and have managed to reproduce the same issue at our side. For the sake of correction, we have logged this problem in our issue tracking system as WORDSNET-13729. You will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

Hi Team,


We are waiting for your response. Please let us know the status of this issue. Our clients are waiting for this solution.

Thanks,
Suryakala
Hi Suryakala,

Thanks for your inquiry. Hopefully, the fix of this issue will be available in January 2017 release (Aspose.Words v17.1.0). Please note that this estimate is not final at the moment. We will be sure to inform you via this forum thread as soon as this issue is resolved.

We appreciate your patience.

Hi Team,


We are waiting for your reply. Since it is urgent for us, please let us know the issue is resolved or not.

Thanks,
Suryakala.
Hi Suryakala,

Thanks for your inquiry. We have asked for the ETA of this issue from our product team. As soon as any information is shared by them, we will be more than happy to share that with you.

We apologize for your inconvenience.

Hi Suryakala,

Thanks for your patience.

Please note that Aspose.Words mimics the same behavior as MS Word does. If you save your document to Docx file format, you will get the same output. However, we will fix this issue for Doc file format.

We will inform you via this forum thread as soon as the ETA of this issue is available. We apologize for your inconvenience.

The issues you have found earlier (filed as WORDSNET-13729) have been fixed in this Aspose.Words for .NET 17.3.0 update and this Aspose.Words for Java 17.3.0 update.


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