Hi support team,
Could you help me to investigate the problem related to memory issue? I’m using Aspose.Slides for one control in my site.
My site stopped due to the app pool crashed related to Aspose control.
Any suggestions in this case?
Please let me know if you need more information
Thanks,
GN
Hi GN,
Hi Mudassir,
I got the error in below lines code which I put in in Global.asax.cs file
Aspose.Slides.License license = new Aspose.Slides.License();
license.SetLicense("Aspose.Slides.lic");
After I got the error, I restarted the application pool to fix it. Please let me know where the best place to put above code.
Thank you for your support.
Hi Giang,
The version I’m using is 6.9.0.0. I attached the pic of exception again. Here is the situation:
- I put the setting license code in Session Start in Global.asa file.
- We got the exception there like the attached pic.
Could you help to verify why the issue happen? And where is the best place to put setting license code?
If you need any info, please let me know.
Thanks,
Giang
Hi Giang,