Merging of PDF fails with object reference to error

Hi,

We are facing merging pdf problem with one of our clients. Here is the Reproduction of issue. Please take a look and get back to us with a resolution.

Regards,

@kkurra

We downloaded the archive shared by you and found that it was damaged or corrupted. It is also possible that it was zipped in an environment different than ours. Would you kindly upload all the files to Dropbox or Google Drive so that we can directly download them and test the scenario.

This will work fine. Please find a link [Reproduction of issue ] (GenerateWordDocument.zip - Google Drive).

Thanks,

@kkurra

We were able to replicate the issue in our environment while using Aspose.PDF for .NET 20.10 and have logged it as PDFNET-48961 in our issue tracking system. We will surely check it in details and keep you posted with the status of its correction. Please be patient and spare us some time.

We are sorry for the inconvenience.

@asad.ali

Hi,
Can we get ETA When it will be fixed.?

@kkurra

The issue has recently been logged in our issue management system and it will be investigated on a first come first serve basis. As soon as we analyze it completely, we will be able to share some ETA with you. We will let you know once we have further updates in this regard. Please give us some time.

We are sorry for the inconvenience.

@asad.ali

Hi,

Can we have some updates here?

Thanks,

@kkurra

The ticket is still pending for an investigation due to other tasks logged prior to it. However, we will inform you as soon as we have some news about its ETA or resolution. Please give us some time.

We are sorry for the inconvenience.

Hi,

Can we have ETA on this?

Thanks…

@kkurra

Regretfully, we are not in a position to share some ETA as ticket is not yet investigated. As soon as it is completely analyzed and investigated, we will be able to share updates with you regarding its fix ETA. We highly appreciate your patience and cooperation in this regard. Please give us some time.

We are sorry for the inconvenience.

The issues you have found earlier (filed as PDFNET-48961) have been fixed in Aspose.PDF for .NET 21.4.