Message: [500] Error connecting to the API (https://api.aspose.cloud/v4.0/words/convert?format=pdf)

We are receiving the following error every time we try to connect to the API, please can you help ASAP:

An uncaught Exception was encountered

Type: Aspose\Words\ApiException

Message: [500] Error connecting to the API (https://api.aspose.cloud/v4.0/words/convert?format=pdf)

Filename: /home/197323.cloudwaysapps.com/gzthwqejqr/public_html/application/web/third_party/aspose/vendor/aspose-cloud/aspose-words-cloud/src/Aspose/Words/WordsApi.php

Line Number: 2649

Backtrace:

File: /home/197323.cloudwaysapps.com/gzthwqejqr/public_html/application/web/third_party/aspose/vendor/aspose-cloud/aspose-words-cloud/src/Aspose/Words/WordsApi.php
Line: 2608
Function: convertDocumentWithHttpInfo

File: /home/197323.cloudwaysapps.com/gzthwqejqr/public_html/application/web/controllers/MO/Eviction.php
Line: 6453
Function: convertDocument

File: /home/197323.cloudwaysapps.com/gzthwqejqr/public_html/index.php
Line: 315
Function: require_once

This topic has been moved to the related forum: Message: [500] Error connecting to the API (https://api.aspose.cloud/v4.0/words/convert?format=pdf) - Free Support Forum - aspose.cloud