Duration.mhtml when converted to pdf and trying to view the pdf, it crashes.Need some more details to the error to understand the root cause.
Attaching the sample file
DURATION.zip (181.8 KB)
We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.
Issue ID(s): HTMLJAVA-1914
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If can help me in which version this issue will be fixed, that would be great.
The issue has recently been logged and as per free support policies, it will be resolved on a first come first serve basis. We will share updates and news with you as soon as its investigation is complete and we have some information about its resolution. Please be patient and spare us some time.
We are sorry for the inconvenience.
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Any update on this?
We are afraid that no updates are available at the moment as the ticket hasn’t been fully investigated yet. As soon as we have some news regarding issue fix, we will inform you. Please be patient and spare us some time.
We are sorry for the inconvenience.
this issue is not fixed in latest version of aspose-html
library
aspose-html 25.2.2
filename
DURATION.mhtml
DURATION.zip (181.8 KB)
description
pdf file is generated, but the pdf file crashes when it is opened
Yes, the ticket hasn’t been yet resolved which is why you are still facing this issue with the latest version. As soon as it is resolved, we will send you a notification in this forum thread. Please spare us some time.
We are sorry for the inconvenience.
in aspose-html 25.3 , this specific input file is not crashing, but it runs infinitely. this has to be fixed
Your feedback has been recorded as the issue is still under the phase of the investigation. Once its resolved, we will let you know. Please spare us some time.
We apologize for the inconvenience.