Mismatches converting to PDF format with Aspose.Words for Java

Aspose.Words Product Family
1

Hello everyone,

We’ve converted ‘Example_01.docx’ and ‘Example_02.docx’ to PDF/A. Our problem is that the results aren’t optimal: mismatched lines on pages and formulas overflowing the tables.

For instance:

CASE 1)

Example_01.docx - Page #2:
imagen.png (80.7 KB)

Example_01.pdf - Page #2:
imagen.png (87.0 KB)

CASE 2)

Example_02.docx - Page #12:
imagen.png (49.5 KB)

Example_02.pdf - Page #12:
imagen.png (44.4 KB)


Our version of Microsoft Word to create our documents is:
imagen.png (16.9 KB)

We convert them to PDF format in this way:

PdfSaveOptions options = new PdfSaveOptions (); 
options.setCompliance (PdfCompliance.PDF_A_1_A); 
doc.save (path, options);


Why do these side effects occur? What would be the solution?

Thank you very much.

Example_01.docx (367.1 KB)
Example_01.pdf (3.9 MB)
Example_02.docx (268.3 KB)
Example_02.pdf (1.5 MB)

2

@gadd

We have tested the scenario and managed to reproduce the same issues at our side. For the sake of correction, we have logged these problems in our issue tracking system as WORDSNET-22304 and WORDSNET-22305. You will be notified via this forum thread once these issues are resolved.

We apologize for your inconvenience.

3

Hello,

Is there news on WORDSNET-22304 and WORDSNET-22305 issues?
It would be urgent for us to get a solution.

Thank you.

4

We regret to share with you that the issue WORDSNET-22304 has been postponed due to missing feature WORDSNET-9957 (Header contents overlap with the body content in output PDF) which is related to it.

After the fix of WORDSNET-9957, we will look into this issue. We will be sure to inform you via this forum thread as soon as this feature is available. We apologize for your inconvenience.

Currently, this issue is under analysis phase. Once the analysis of this issue is completed, we will then provide you the ETA of this issue.

5

Hello,

Is there news about this?

The status of WORDSNET-22304 and WORDSNET-22305 is “Postponed”. Is there any forecast on when it could be resolved to inform our customers?

Thank you.

6

@gadd Unfortunately, currently we cannot provide you any forecast regarding these issues. We will be sure to inform you once there are some news about the issues.