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Missing images in generated thumbnails (C# .NET) (1.7 MB)
I’m attaching both the original PPT file and the converted jpg slides. There are some images which are missing from the converted files, they are visible on PPT.


I have worked with source file shared by you using Aspose.Slides for .NET 19.4 and unable to observe missing images issue. I have also shared my generated result with you. Can you please share which Aspose.Slides version you are using on your end along with complete environment details and sample code so that we may further investigate to help you (415.0 KB)

Sorry, I didn’t realize there are a separate forum for I’m using the cloud service. Should I open a ticket there instead?


You can please visit following thread link to report Cloud related issues incurring on your end.

Thanks, I opened a new issue there, this one can be closed now.


Thank you for informing us.