Missing text when converting word document to image

Aspose.Words Product Family
1

Hello,

I am converting word documents to images with Aspose Words. When saving the document as image I use this ImageSaveOptions:
var options = new Aspose.Words.Saving.ImageSaveOptions(Aspose.Words.SaveFormat.Jpeg);
options.JpegQuality = 100;
options.Resolution = 150;
options.PageCount = 1;

I have encountered an interesting issue when converting the attached document. On the image of the page 7 you can notice that the first title (with the number 22) and the first paragraph from the document are missing.

We solved our issue by adding a page break in the document. But you can check what is the issue on your side.

Best regards,
Dejan

2

Hi Dejan,

Thanks for your inquiry. I have tested the scenario and have managed to reproduce the same issue at my side. For the sake of correction, I have logged this problem in our issue tracking system as WORDSNET-11974. I have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

We apologize for your inconvenience.

3

Sorry for being pushy, but our customer have a problem, because they don’t trust the preview by saying: how can I be sure there is everything in it? So instead of checking the preview and signing the document, they are downloading them and open them in Word. And since documents are signed by CEOs, you can imagine the heat we are geting.
Any estimate when this fix will be available?

4

Hi Dejan,

Thanks for your inquiry. I like to share with you that this issue has been resolved and its fix will be available in next version of Aspose.Words v15.7.0. Hopefully, this version of Aspose.Words will be available at the end of next week. We will inform you via this forum thread once the new version of Aspose.Words is published.

Thanks for your patience.

5

The issues you have found earlier (filed as WORDSNET-11974) have been fixed in this .NET update and this Java update.

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