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No response about the word-to-html-conversion issue which i have posted Earlier

Hi Support,
How can u remove my posted issue which is not solved and the status of it

Thanks,
Rajesh Sanam

@rajesh.sanam,

Thanks for your inquiry. Unfortunately, your issue is still postponed. However, we have asked for the ETA of your issue from our product team. As soon as any information is shared by them, we will be more than happy to share that with you. We are really very sorry for your inconvenience.

@rajesh.sanam,

Thanks for your patience. We have received response from our product team and regret to share with you that there is no ETA available on this issue. We apologize for your inconvenience.