No response back from Aspose Cloud REST API


#1

We are receiving this error message back from Aspose when doing a REST API request:
{“Message”:“An error occurred while updating the entries. See the inner exception for details.”}

There are not messages thrown in the “my usage” API usage log. The last message in there was about 10 hours back.

This means that we are unable to generate any documents, which is business critical.

Can you please investigate without delay?


#2

This topic has been moved to the related forum: https://forum.aspose.cloud/t/no-response-back-from-aspose-cloud-rest-api/3416


closed #3