Not able to connect to Gmail and Read Email

Aspose.Email Product Family
1

Hi Aspose Team,

We are not able to connect to Gmail and read emails. We are getting the below error

com.aspose.email.ImapException: AE_5784_1_0004 BAD Unknown command je2mb121368222wmb
at com.aspose.email.atl.f(SourceFile:185) ~[aspose-email-17.8.jar:17.8]
at com.aspose.email.aag.b(SourceFile:259) ~[aspose-email-17.8.jar:17.8]
at com.aspose.email.cq.a(SourceFile:326) ~[aspose-email-17.8.jar:17.8]
at com.aspose.email.ayb.a(SourceFile:193) ~[aspose-email-17.8.jar:17.8]
at com.aspose.email.internal.af.g.a(Unknown Source) ~[aspose-email-17.8.jar:17.8]
at com.aspose.email.internal.af.h.run(Unknown Source) ~[aspose-email-17.8.jar:17.8]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_191]

Can you help us ? We are using aspose email java(17.8)

2

Hello @hruser ,

Your issue has been accepted for investigation. Could you check the issue with the latest version of Aspose.Email for Java.

Thanks.

3

Hi @sergey.vivsiuk,

Can you provide some information on what does the below message convey

AE_5784_1_0004 BAD Unknown command je2mb121368222wmb

And how many parallel IMAP connections can we open in a server for one gamil account ?

And if the connection we are trying to open in more than the maximum limit what kind of exception can we expect?

4

Hello @hruser,

Your issue has been taken for investigation. As soon as we have some information on the results, we’ll contact you.

We’re sorry to keep you wait. Thanks for your patience.

5

Hi @margarita.samodurova

Any update on the above issue.

Thanks,
Kiran.

6

Hello @hruser,

I’m sorry for late reply.
Gmail supports up to 15 simultaneous connections by IMAP. A Gmail connection error stating, “Too many simultaneous connections”.
We’ve made a lot of changes to the IMAP API. Could you please check the issue with the latest version of the Aspose.Email?

7

Hi @sergey.vivsiuk

Can you please elaborate what does this exception mean

AE_5784_1_0004 BAD Unknown command je2mb121368222wmb

Thanks & Regards.

8

@hruser,

The error message indicates that the IMAP server received a command from the client that it doesn’t recognize or support. It’s difficult to determine the cause of this because you’re using a quite old version of Aspose.Email that we can’t seem to debug.