Not able to extract all text from image

Aspose.OCR Product Family
1

I am trying to extract text from image (screenshot) but its not able to extract complete text. below is the code which i am using.
Code

   OcrInput source = new OcrInput(InputType.SingleImage);
   source.Add(filePath);
    var settings = new RecognitionSettings
    {                
        Language = Aspose.OCR.Language.Eng,   
        RecognizeSingleLine = false
    };
   List<RecognitionResult> results = api.Recognize(source); 
   results[0].Save(@"test.txt", Aspose.OCR.SaveFormat.Text);

extracted text does not read all lines. but where as your online tolls does it perfectly. Can you please check if i am missing something?
Thanx

2

@harigurugram

Have you tried setting a valid or 30-days free temporary license before performing OCR on the image? Please share the image with us if you still face any issues after setting the license properly.

3

Hi,

Thanx for response. but still its not able to read full text.

Please find attached image.

email.jpg (107.9 KB)

4

@harigurugram

We have opened the following new ticket(s) in our internal issue tracking system and will deliver their fixes according to the terms mentioned in Free Support Policies.

Issue ID(s): OCRNET-866

You can obtain Paid Support Services if you need support on a priority basis, along with the direct access to our Paid Support management team.