We just noticed changes in the produced PDF documents that we generate using the word templates. The changes are at the level of text formatting and text typing, as you can see the text style of the attached template in comparison with the produced PDF file. This issue started to take place since a month or so.
Have you done any changes at your side that would result in this? Could you advise how we can maintain the same style as the template?
Thanks for your inquiry. To ensure a timely and accurate response, please attach the following resources here for testing:
Your input Word document.
Please attach the output PDF file that shows the undesired behavior along with screenshots of problematic sections.
Please create a standalone console application (source code without compilation errors) that helps us to reproduce your problem on our end and attach it here for testing.
As soon as you get these pieces of information ready, we will start investigation into your issue and provide you more information. Thanks for your cooperation.
PS: To attach these resources, please zip and upload them.
Please find the attached compressed file which have everything you have asked for. Just forget to mention in my previous message that we are using the “words-sdk-php” version: 18.2.